Testimonials

Rameses have provided Lloyds TSB Insurance with both restoration and construction project management services for our more complex home insurance claims since 1996. Often acting as the face of Lloyds TSB Insurance and now Lloyds Banking Group General insurance to many of our customers, they offer the highest standards of workmanship and customer care. Rameses have proven to be 100% reliable as well as incredibly loyal, supporting us in delivering our core brand value of helping our customers on their journey through life. We always receive fantastic feedback from our customers who have experienced the Rameses service.”
Client Testimonial from Phil Loney,

Managing Director of Scottish Widows and former Managing Director of Lloyds Banking Group General Insurance

 

 

Exceptional service, increadibly proffessional, good advice, excellent quality of work and outstanding experience given the circumstances. Very supportive.
Mr & Mrs Gilby, Cockermouth floods

 

 

The standard of the work is extremley high and the individual members of the team have been kind, helpful and nothing was too much trouble. We cannot praise them and their performance highly enough.
Mr Bouskill, Cockermouth floods

 

 

Both at the survey stage and the work stage, everyone connected with Rameses was Superb. We were especially impressed with our project manager and with the teams of tradesmen who did excellent work and were polite and friendly without exception
Mr & Mrs Godfrey, Thelford

 

 

Very professional, courteous, respectful of property, always willing to explain and supportive
Mr & Mrs James, Christchurch

 

 

The genuine concern on the day after the fire will always remain with me and my wife. Rameses were to us, our hope in our terrible despair. They guided us through the whole sad event of rebuilding our home, what made matters worse was my father had suddenly died. So we were grief stricken. The craftsmen that followed rebuilt our home and out of the smoke, fire and ashes, we are eternally grateful. Thank you very much will never be enough.
Mr Longdon

 

 

Friendly and Patient reaction to my (often conflicting) ideas on work to be done. Excellent standard of work, very good suggestions and taste in planned work. All in all, they made this traumatic experience as bearable as one could not have possibly expected it to be.
Mr & Mrs McNair-Wilson

 

 

Excellent. Second to none, the best service ever!
Mr Cox, Swadlincote

 

 

Attention to detail, response to queries and requested; high quality of work; helpful attitude of all people involved.
Mr Hilton, London

 

 

Rameses have been absolutely Fantastic. Keeping me informed all through the project and first class workmanship
Mr & Mrs Blundell

 

 

Very adaptable to our needs and carried out the work in a sympatric manner
Mrs Barnes, Carlisle

 

 

Good communication, kept informed and very helpful. Once there was contact with the Loss Adjuster who introduced Rameses, everything progressed quickly and efficiently with the building work and finished to a very high standard. Very pleased.
Mr Hood, Ammanford

 

 

All the staff are a credit to the company. Smart, cheerful and happy to discuss our ideas to turn the house into a home nothing was too much trouble for them. We also liked the visits of the MD, checking progress. A team to be proud of.
Mr & Mrs Thornton

 

 

From the site manager to the various trades involved, they kept the householder informed and dealt professionally with any queries. Generally, ensured householder was satisfied after each phase of work carried out. A friend of the policyholder, having observed the service from Rameses has changed their insurers from Saga to Lloyds TSB.
Mr & Mrs McNally

 

 

Once again the communication, cooperation and coordination from Rameses was excellent, from the project Manager, his Boss, all the workforce, not only the professional work they have done, but the kindness and courteousness they have shown us throughout, When we look around at other insurances and their workforce, they are not a patch on Rameses and Lloyds TSB insurance
Mr & Mrs Griffin, Hull

 

 

Rameses are Brilliant, Reliable, conscientious, caring, approachable and considerate. Their work is of the highest standard. We are delighted with the final outcome. Thank you
Mrs Crawshaw, Hereford

 

 

Very caring and sympathetic to such a stressful time
Mrs Cox, Wintney  

 

 

Rameses were sympathetic to my needs and were professional as well as friendly whilst working ( I work some nights and I need to sleep during the days)
Mr Baldey & Miss Iveson, Brighton

 

 

Rameses were sympathetic to my needs and were professional as well as friendly whilst working ( I work some nights and I need to sleep during the days)
Mr Baldey & Miss Iveson, Brighton

 

 

Very prompt friendly service. Always available to answer queries, work completed efficiently
Mrs McNerney, Southampton

 

 

From the day they introduced themselves to us, they cared for us as if we were family, not clients. Through they’re now finished the job, they still keep in touch. May God bless them.
Mr & Mrs Nambi-Lasseko, London

 

 

I cannot say enough – They were MAGNIFICENT
Dr Shaw, Cookham

 

 

They have done everything. The workmen were friendly, professional and lovely people to be around. They were very sympathetic as when questioned by myself were immediate with their response. I strongly recommend insurance companies hire Rameses, only problem is that you could really do with a bigger space to write as I have a lot more praise to give. Des rules OK!! I can’t thank you enough.
Mr & Mrs Dear

 

 

 

All staff excellent, office staff on the ball – could not fault them
Mrs Kimoto, Dereham

 

 

Kept informed on the project, had total trust in this people involved. Treated my home with Respect.
Mr East, Hemel Hempstead

 

 

Just a short note to say a big thank you to you and all concerned at Rameses for all the excellent work carried out on my property last year after our flood crisis. After hearing some horrendous tales about shoddy workmanship in the area. I for one could not complain whatsoever for all the work carried out on my house. Having been in the building trade myself for 48 years I recongnise a good job when I see one. So once again many thanks and could you please convey my thanks to whole team who took part in the work on my house.
Mr Jackson, Carlisle

 

 

Rameses has been excellent all the way throughout, from the start to the finish. The PM explained what was happening next all the way. Whenever I contacted him, he would always ring me straight back. All the men have been great and the work is very well done. Seeing their work progress has helped us cope with this awful situation, knowing we will have our house back very soon. Thank you very much everyone
Mr & Mrs Frazer, Durham

 

 

I would like to convey my sincere thanks to you for the excellent way your company have conducted their business after the devastating and traumatic event. Believe me it is traumatic but everyone from throughout the company have not only been very sympathetic towards me, but have been a great help with their clam assurances throughout.
Mr Hay, Carlisle

 

 

Everyone including all the tradesmen were extremely polite, friendly and in every aspect helpful, especially the project manager
Mr & Mrs Bradley, Carlisle